Desmay Limited offers a two-year warranty on each case purchased. Within this period, you are eligible for one free replacement per case if a qualified warranty issue arises.
Our warranty policy covers manufacturing defects only and does not extend to damages from drops, falls, or regular wear and tear.
To submit a warranty claim, please complete our online form, including a photo of the product issue and your Order ID number. If the product was purchased on Amazon, claims must be submitted on Amazon.
Once a warranty claim is approved, we will issue a discount code to cover the repurchase of the product on Desmay Limited's online store. This code must be used within 10 days of issuance.